INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Does Soft Tops Online stock soft tops in colours other than Black

Since black Canvas top is the most popular colour, we only stock black colour. Other colours can be ordered on demand. 

What is the timeframe for softtop colours other than black?
Canvas tops of colours other than black are specially-made items. Depending on the colour you choose please allow 2-3 weeks delivery time. Please note that for all special orders, there is a No Return Policy.
Will my soft top tighten?

All materials tighten when subject to direct sunlight however some quality materials resist tightening more than others. Ensuring that the soft top is correctly installed helps minimise the impacts from the material tightening. To help avoid potential problems, do not leave the top open for extended periods (several months +) of time.

How long does it take to install a fabric soft top, if I have never installed one before?

We recommend all Robbins tops are installed by a professional motor trimmer. It can be a technical process which needs to be done properly to ensure the top remains water resistant and that the opening and closing operation is working as per designed. Click here  to find one of our recommended installers close to you.

Is a top purchased from Soft tops Online covered by the manufacturer’s warranty?

Soft Tops Online is the official Australian distributor for Robbins, Bestop and Pavement Ends soft tops. One of the benefits of purchasing from us is, in the unlikely event of a problem, you will be supported by someone locally. All tops are covered with the formal manufacturer’s warranty.

How do I clean my new soft top?

Soft tops require normal care and maintenance in order to keep them looking good and performing well.

What is the life expectancy of a new soft top?

This is a hard question to answer. It depends on how often the vehicle is used, where the vehicle is parked, if the top is removed/used frequently, how often it is cleaned and many other factors. However as a rule of thumb, the average life of a soft top is approximately five years.

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